General Agency

Flexible Benefit Service LLC (Flex) is a trusted partner for insurance producers in the individual, Medicare and group marketplaces. Our sole purpose is to support your business needs to enhance your sales and service efforts.


The Flex General Agency is your concierge for everything health insurance.


Who We Are

How We Help

We serve as an extension to your agency and deliver many resources and services that help you grow your business, including:


      Simplified access to leading carriers


      Innovative sales tools and strategies

 

      Comprehensive business processing - from quoting to implementation


      Personalized sales consultation and client support


Our all-inclusive approach allows you more time to prospect for new clients, close deals and build your business. All services from the Flex General Agency are provided at no cost to you!


We make sure you have the products and services you need to succeed. With one call to Flex, get quotes and proposals on leading solutions for any marketplace.


Available from our Carriers:


Products + Services

  • FSAs
  • HRAs
  • HSAs*
  • Commuter Plans

Consumer-Driven

Accounts

Compliance Services

  • Premium Only Plans
  • ERISA Wrap Documents
  • Federal COBRA
  • Compliancedashboard
  • Non-Discrimination Testing
  • Health & Dental
  • Short-Term Medical
  • Supplemental   (Accident, Critical Illness, Hospital, Vision, etc.)

Individual

  • Supplement
  • MAPD
  • PDP


Medicare

  • Health
  • Ancillary & Voluntary (Dental, Vision, Life,       Disability, etc.)


Group

    *Integrated with HCSC Plans

Available from our Benefits Administration portfolio:

Client Satisfaction

Through our recent Producer Satisfaction Survey, we learned the following:

Overall

Quality

are very or completely satisfied with our overall performance.

90%

Sales Consultant

Effectiveness

are very or completely satisfied with the knowledge of our sales consultants.

90%

are very or completely satisfied with the timeliness of our service specialists to respond.

96%

Service Specialist

Effectiveness

- David

- Eileen

- Caryn

“Flex is our most valued

resource and a must-have

partner in the ever
changing health
insurance
environment.”

“In all honesty, I cannot

imagine navigating these

current challenges of our

industry without the

partnership of Flex.”

“I appreciate the service team's

efforts to respond to our inquiries in a timely manner. I like that  someone is always there to address our needs.”

Distinguish Yourself

We offer more than just access and support, we provide strategic solutions that separate you from your competitors. From our carrier relationships to integrated products, we help you distinguish yourself with innovative plans for any market segment that help you earn more, while continuing to add value for your clients.


Plus, you get our industry expertise and product insight with CEUs and routine knowledge from our FlexUNIVERSITY educational platform. We simplify the complex and give the perspective you need to effectively manage client interactions.


Company History

Flexible Benefit Service LLC (Flex)


Headquarters

8770 W. Bryn Mawr Ave., Suite 1290 W

Chicago, IL 60631

Tel. 847-699-6900



Contact Us

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